Why system leadership is key to navigating urban complexity

Systems thinking is rapidly gaining traction across the built environment as placemakers confront ever-increasing complexity. For our new discussion paper, The connected city, we asked experienced leaders to explain how they navigate this urban landscape and five key themes emerged. In complex systems – such as town centres or economic … Read more

Revealing the real resident experience at Chobham Manor

The post-occupancy evaluation of this Queen Elizabeth Olympic Park housing development shows resident involvement is key. After London Legacy Development Corporation commissioned us to review its data, here’s what we learned about understanding the lived experience. Understanding how places really work once people move in is essential if we want … Read more

EDI is lived experience – and your employer needs yours

At the graduation of our fourth Emerging Talent Programme cohort, SABRINA SAFDAR gave a powerful speech about the importance of belonging and creating genuinely inclusive workplaces. Find out why opening the door isn’t enough. I’d like to have a conversation about people, because despite what some headlines might suggest, EDI … Read more

Designing homes for neurodiversity and learning disabilities

Accessible design is baked into the regulations but the needs of neurodivergent people and people with learning disabilities can be overlooked. We visited Newham to find out about the council’s inclusive design guidance, and if it spells the end of open-plan living. When Newham Council planners talked to residents about … Read more