Cookies
We use cookies to offer you a better browsing experience, analyse site traffic and allow you to register for events. Cookies let us know how our website is being used so we can improve it.
Website users can set their desired privacy level via a pop-up form when they visit our site, which provides us with a record of consent as required under GDPR. You can also switch off cookies by setting your browser preferences.
By browsing the website, your IP address and information about the device you use may be logged for analytics purposes (ie pages visited, time spent on page) but it this not connected to personal data. This information is used in aggregate to help us improve our website.
Personal data
We hold basic personal data to help us manage events and send you information on events you have registered for or may be interested in.
Data we hold includes name, employer, job title, contact details and events you have registered for or attended. We use this data to help us manage events, plan future projects and send you information if you have told us you would like to be kept updated.
If you would like to change your email subscription preferences, you can contact us at events@futureoflondon.org.uk
Using AI to process personal data
We do not upload or input your personal data into external generative AI platforms (such as ChatGPT or Gemini). Our policy is to maintain strict control over where and how your identifiable information is processed to ensure your privacy remains protected.
However, we use reputable third-party services with clear GDPR compliance policies, including Mailchimp and Google Analytics, to help us manage our events and digital operations. These providers may incorporate AI predicative or analytical tools within their own secure environments for functional purposes, such as optimising email delivery or analysing aggregate site traffic.
We ensure these providers maintain high standards of data security and comply with UK GDPR, as recommended by the Information Commissioner’s Office (ICO) guidance on AI and third-party software and their framework for auditing AI.
Events
The registration information you provide will be held on our database and used to manage events and send you information about events you have registered for or may be interested in. We may use AI-assisted tools to help categorise delegate interests and improve the relevance of the events we recommend to you.
We may provide delegate lists with your name, job title and organisation (but not contact details) to event participants, including attendees, sponsors and partners. Your details will not be passed on to any other third parties.
Event photography and videography
We regularly take photographs and recorded video at our events, and because individuals can be identified in these images, they are classified as personal data.
We process use these images to promote and publicise Future of London’s work. This includes using them in marketing materials, social media and news posts. We sometimes share these images with sponsors to promote their involvement in the event eg social media.
We will always notify you in advance (via event booking forms and signs at the venue) if photography is taking place. You have the right to object to your photograph being taken or used. If you do not wish to be photographed, please alert a member of our team at the event.
To support event collaboration, we may also share event photos with our event speakers, partners, and sponsors for their own relevant corporate social media coverage related to that event.
If a photo of you has been published on our channels and you would like it removed, please contact us at events@futureoflondon.org.uk, and we will delete as soon as possible.
Data retention and anonymisation
To ensure our database remains secure and accurate, we regularly review our records based on your last active engagement with us.
If you have not registered for an event or course for four years, we will write to invite you to join our main mailing list to stay in touch. Following this notice, your individual contact details will be permanently removed from our CRM. We will retain only anonymised data (such as organisation names and event history) to support our ongoing sector reporting and statistical analysis.
Please note that specific initiatives, such as our leadership development programmes, require longer retention periods to maintain ongoing network benefits. Where these apply, we will notify you clearly at the point of application or registration.
Recruitment
We keep details of people who apply for a position with Future of London or send a speculative CV. The data is not kept for longer than six months from the closing date of the application or receipt of the CV. All applications are then discarded securely.
Our policy is to employ the best-qualified person for the job advertised and to provide equality of opportunity to all. We do not use automated decision-making or AI-driven profiling to filter or reject candidates during the recruitment process.
Sharing data with third parties
We do not sell any personal data that we store.
We may share your name, job title and employer with partners (eg sharing event delegate lists with project sponsors), but we will never share your contact details with third parties without your express consent.
We use third-party data processors to manage our communications and analytics; for more details on these providers and their use of technology, please see the ‘Using AI’ section above.
Your rights
You have the right to view any data we hold about you, known as a “subject access request”, and to request a copy of it, its correction or its deletion at any time. We will conduct reasonable and proportionate searches to fulfil these requests. Please email your request to events@futureoflondon.org.uk
As highlighted in ICO guidance, you also have specific rights regarding AI, including the right to be informed about how your data is used, including in AI systems and, where applicable, the right to object to profiling or request human intervention in automated processes.
For more information on your rights under the General Data Protection Regulation (GDPR), see the Information Commissioner’s Office website.
Contact
To speak to us about any issues related to data, please contact us at events@futureoflondon.org.uk
If you would like to make a complaint about data handling or data protection, please us the complaint form. We will acknowledge your complaint within 30 days and provide a substantive response without undue delay.
Last updated: 24.06.2026